Madeline "Maddie" Bright
Ogle, PhD has been President of The Madson
Group, Inc. since the company was founded in
1987. In that year Maddie had just sold her
legendary grooming pet salon established in
1961. In 2002, Maddie founded Find A Groomer
Inc. in preparation for the eventual release
of Grooming Business in a Box® (2006). Under
her leadership, Find A Groomer maintains,
markets and supports all Grooming Business
in a Box® publications and services, as well
as PetGroomer.com, the world's most popular
pet grooming website. Maddie has been
president of state associations, worked with
state legislators to pass noteworthy
legislation for pet groomers, and perhaps
more importantly, for 25 years owned one of
the largest, most successful pet grooming
salons in the United States.
Her son, Stephen, left the
corporate world of employment and joined her
in 1987 to assist with the From Problems to
Profits project. In 1997 he created
PetGroomer.com and has continued unto today
as its Webmaster. He and Maddie are
co-authors of all Grooming Business in a
Box® publications. Stephen has written
hundreds of professional formal business
plans for groomers, lead hundreds of private
consultations and workshops on the
business-side of pet grooming since 1987.
 A
Message for You from Madeline (Maddie) Ogle
PhD
In 1961 I opened a very
small grooming business in Santa Clara,
California. It soon grew into a major salon
operating 7 days-a-week, including weekday
evenings serving over 5,000 regular clients.
After retiring as a grooming business owner
in 1986 I decided to translate my trade
secrets for managing a successful grooming
into a how-to book. I didn't write my
personal story, but instead created a
step-by-step business manual with support
services so that readers of all skill levels
could maximize the potential of their
grooming businesses.
The result was the first
1989 edition of From Problems to Profits -
The Madson Management System for Pet
Grooming Businesses, published by my then
new company, The Madson Group, Inc. In 1997
we released an updated and revised edition,
and today we sell more copies than ever as
an increasing number of men and women come
from more traditional business backgrounds
into the grooming industry to do what they
love, work with pets! Find A Groomer Inc.
now owns From Problems to Profits and it is
brining you Grooming Business in a Box™.
You won't find many
businesses in the grooming industry whose
mission is solely to help you master the
"business side" of pet grooming. That's our
dedication, and perhaps that is why we are
the best known grooming management
consultants.
I remind members of our
industry of one vital fact never to forget.
It is your management skills, and not only
your fine pet grooming skills, that deliver
well-deserved financial rewards, stability
and less stress. Ribbons and trophies are
wonderful, but they are never a guarantee of
financial success. You only need a small
number of training hours to become far more
knowledgeable as a grooming business owner,
and it will show.
The joy of working with
pets is not about worrying about a lack of
skilled employees, or making this month's
bills. That's survival. How many groomers
retire comfortably from their grooming
earnings? Not enough, but many of our
clients do. It's never to too early to plan,
even 20 years away.
Many groomers and business
owners are, well, dumbfounded that our
training and services could be so effective.
The honest ones admit that "they thought
they knew it all." How often we hear, "I
wish I would have listened to you and used
your services years ago."
In 1961 when I started in
the grooming industry there were no grooming
business-only books, we all had to "wing
it." In fact there were no dedicated
business books until the late 1980's. Now
you can save years of trial and error, and
protect large sums of money invested in your
grooming business, by learning from others
in the grooming industry. We can do that for
you. That is exactly what our products and
services are all about. Don't risk your
time, money and career and develop a
mediocre business, but instead let us help
you create your dream business, whatever
that is. I wish you success and joy in our
field.
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