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Pre-Made Madson Client & Pet History Filecards Are Still Available! Click Here!

Since 1989 we have sold a very popular Madson Business Form, the Madson Client & Pet History Filecard. Although it is included on the "make your own" Business Forms & Appointment Books CD (see below), including both a new letter size paper version and the original 5" by 8" version, many groomers want to buy the pre-made ones from us instead.

Yes we continue to sell the pre-made 5" by 8" version because so many groomers use this form worldwide, and some may not want to make their own. You can view the form and detailed instructions for it use in Chapter 11 of the From Problems to Profits book. Click here for the "Order" page where you will find them listed for sale, or call 800-556-5131 or 360-446-5233 to place a phone order.

Business Forms & Appointment Books CD

Listen to information about this CD

CD + 30 Page User Guide $29.95
Requirements: Microsoft Word (Office 2003 or later) or compatible for customizable forms.

Detailed instructions for the use of each form are only provided in the book, From Problems to Profits. The CD User Guide does provide any additional new instructions (if any) required for redesigned forms appearing on the CD. The forms to make your own appointment book forms were never in our book. Their instructions are in the CD User Guide.

In From Problems to Profits we illustrate two types of business forms, Madson Management System forms and Madson Business Forms. Please understand the differences between these two sets of forms.

With the debut of the Business Forms & Appointment Book CD you have many more options beyond seeing or copying business from the From Problems to Profits book. Many, not all, the forms in the book are on this CD. You can print them on your computer, or with your local printing shop. Some forms have been updated or expanded, and some of them can even be customized using Microsoft Word (you must own that program) with your artwork and text updated.

Specific Forms & Appointment Books Included on the CD

 
The Madson Management Systems in From Problems to Profits Book

Using the Business Forms CD the forms listed below no longer require you to photocopy them for your personal use from a copy of the book From Problems to Profits. The instructions for the proper business use of each form below is only provided in the From Problems to Profits book, and not the User Guide provided with the CD. The User Guide assists with you instructions for making and printing the forms, but not their business use. You must have a copy of From Problems to Profits to access those instructions. Also, you can view larger samples of the JPG artwork files referenced below in the book.

Form Name File Format
Ad Response Record
See Chapter 12

MS Word Doc

Annual Profit/Loss Projection
See Chapter 13

MS Word Doc

Cash Reserve Journal Worksheet
See Chapter 4

MS Word Doc

Client Base Goal Worksheet
See Chapter 12

MS Word Doc

Client Services Procedures Checklist
See Chapter 11

MS Word Doc

Daily Response Report (Courtesy Appt. Scheduler)
See Chapter 12

MS Word Doc

Daily Response Report (Receptionist)
See Chapter 11

MS Word Doc

Emergency Report
See Chapter 10

MS Word Doc

Performance Evaluation - Bathing Dept.
See Appendix B

MS Word Doc

Performance Evaluation - Client Relations Dept.
See Appendix B

MS Word Doc

Performance Evaluation - Grooming Dept.
See Appendix B

MS Word Doc

Performance Evaluation - Manager
See Appendix B

MS Word Doc

Supplies Control Log
See Chapter 13

MS Word Doc

Weekly Summary of Complete Trim & Bath-Only Services
See Chapter 14

MS Word Doc

Artwork Only - Use to Make Your Get Well Card for Pets

See Chapter 11

JPG

Artwork Only - Use to Make Your Pet Birthday Card

See Chapter 11

JPG

Artwork Only - Use to Make Your Pet Sympathy Card - Part 1

See Chapter 11

JPG

Artwork Only - Use to Make Your Pet Sympathy Card - Part 2 (extra flowers)

See Chapter 11

JPG

Madson Business Forms Illustrated in From Problems to Profits Book

Previously readers had to buy these forms pre-made from us, or they could use them as models to make their own for personal use. These forms are also included on the Business Forms CD #2. The instructions for the proper business use of each form below is only provided in the From Problems to Profits book, and not the User Guide provided with the Business Forms CD. The User Guide assists with you instructions for making and printing the forms, but not their business use. You must have a copy of From Problems to Profits to access those instructions. Forms highlighted in yellow are mostly or entirely new versions of an established Madson Business Form. Please be sure to read descriptions for details.

Form Name Customize File Format

Madson Client & Pet History Filecard (original 5" x 8")
Our most popular form! Now you can print your own but if you do it on your computer remember that your printer must handle cardstock weight paper for best results, and we further caution you. Your computer printer probably uses letter size paper. To end up with 5" by 8" filecards you have to do some precise paper cuts, and you should use a paper cutter for cardstock, not scissors, for best results. We encourage you to have your local copy center assist you with a copier suited to cardstock paper, and often they have a good paper cutter. Some clients simply print the original art (front and back side of card, 2 per page) as provided on the disk and use clean white paper. Then, take the 2 pages to your local copy center and let them make the forms from them. Copy centers have paper cutters and copiers that can use cardstock paper. Also, you can avoid trimming requirements using the letter size format below. Finally, because you are making these forms yourself, you can print them on blue for boys and pink for girls if desired. The filecard has room for 2 pets per owner, and 12 service appointments on Side B. Each letter size sheet of paper has either 2 front's, or 2 back's, of the filecards.
See Chapter 11 for original only.


Side A - Before making several paper cuts resulting in 2 filecards per sheet of cardstock. No customization required. (Actual size 8.5" by 11")


Side B - Before making several paper cuts resulting in 2 filecards per sheet of cardstock. No customization required. (Actual size 8.5" by 11")

No MS Word Doc
Madson Client & Pet History Filecard (Letter Size Paper)
No more index card size limitations. Instead of room for 12 appointments on the standard 5" by 8" size, you have room for 40 appointments! Wow! You can store these cards similar to medical office filing systems. Because it's letter size you don't have to "trim" the paper down to 5" by 8" size, just print them on heavy paper and possibly cardstock paper if your printer uses a "pass through" system rated for cardstock paper. You can also have your local copy center print these on cardstock paper. Form still has room for 2 pets per owner. You can buy protector sheets for letter size forms through office supply stores which makes filing them easier, similar to open shelf filing used by many medical offices. Because you are making these yourself, you can print them on blue for boys and pink for girls if desired.
See Chapter 11 for original only in 5" by 8" size. Letter size not illustrated in book.


Side B - No paper cuts, use letter size. No customization required. (Actual size 8.5" by 11")


Side B - No paper cuts, use letter size. No customization required. (Actual size 8.5" by 11")
No MS Word Doc
Madson Client Response Postcard
This form has been simplified and the text is much the same. However, all artwork has been removed giving you room to add a small company logo or other JPG graphic on the front side. Using letter size paper you print on both sides, and then you must use a paper cutter to make 2 cuts leaving you with 4 postcards per sheet of letter size paper. We suggest you use cardstock paper, but ensure that your computer printer is suitable for using cardstock paper. You can have your local copy center photocopy on cardstock and they may have a paper cutter too. See customization notice below in red. We suggest you use a colorful cardstock paper.
See Chapter 11 for original only.

Side A - Before making 2 paper cuts resulting in 4 postcards per sheet of cardstock.
Add your own graphics, and your return address info. (Actual size 8.5" by 11")


Side B - Before making 2 paper cuts resulting in 4 postcards per sheet of cardstock.
Add your own graphics if you like, and your business contact info for sure. (Actual size 8.5" by 11")
Yes* MS Word Doc
Madson Client Service Questionnaire (original)
This form is easy to print on a computer with printer. It is one-sided and you don't have to use heavy paper or cardstock, yet you may. You actually make 2 questionnaires per sheet of letter size paper, so you will have to make one paper cut per sheet of paper. A paper cutter makes the task easy.
See Chapter 11 for original only.


Side A - (No Side B, this is a one-sided form) Before making 1 paper cut resulting in 2 questionnaires per sheet of letter size paper. No customization required. (Actual size 8.5" by 11")
No MS Word Doc
Madson Client Service Questionnaire (eCommerce Version)
The "eCommerce" version is almost the same of the original questionnaire (see above) but it has additional questions:
"Would you like appointment reminders and/or confirmations by mobile text message Y/N" then followed by, "If not, how about email?" Y/N
A growing number of pet owners are using Smartphones and email but if you are unsure how they would feel about your contacting them using these methods, take a survey with this questionnaire.
See Chapter 11 for original

Not illustrated here because it is almost identical to alternate version shown above except there are additional ecommerce questions. No customization required. (Actual size 8.5" by 11")
No MS Word Doc
Madson Daily Caging & Payment Register - 52 Cage/Units
This form is easy to print on a computer with printer using letter size paper. It is one-sided and you don't have to use heavy paper or cardstock, yet you may. There is no cutting required. However, we know many readers have small to medium size businesses and you don't need space for 52 cages. Great! Look below for 2 new versions for smaller businesses.
See Chapter 13 for original only.


Side A - (No Side B, this is a one-sided form) No cuts required. No customization required. (Actual size 8.5" by 11")
No MS Word Doc
Madson Daily Caging & Payment Register - 24 Cage/Units
Instead of 52 cage/units this form has space for businesses that have 13 to 24 cage/units. More room to write easily.
See Chapter 13 for original only.


Side A - (No Side B, this is a one-sided form) No cuts required. No customization required. (Actual size 8.5" by 11")
No MS Word Doc
Madson Daily Caging & Payment Register - 12 Cage/Units
Instead of 52 cage/units this form has space for businesses that have 1 to 12 cage/units. Suitable for 1 person and small businesses. More room to write easily.
See Chapter 13 for original only.


Side A - (No Side B, this is a one-sided form) No cuts required. No customization required. (Actual size 8.5" by 11")
No MS Word Doc
Madson Manager's Daily Summary Report of Sales & Services
This key form is no longer printed on the outside of a 9 X 12 envelope. Instead you can easily print the from on 2 sheets of single-sided letter size, regular paper and attach them to an inexpensive Kraft manila envelope. Otherwise there are no other changes. A simple cost effective solution to printing on large envelopes at great expense.
See Chapter 13 for original only.


Side A - No cuts required. No customization required. (Actual size 8.5" by 11")


Side B - No cuts required. No customization required. (Actual size 8.5" by 11")
No MS Word Doc
Madson Pet Care Services Brochure
Generally the information printed on this form is the same as in From Problems to Profits book, however, it requires a great deal of customization by you or someone skilled with word processing. All of the artwork you see on this form as illustrated in From Problems to Profits has been removed. You can use your word processor program to change any text you desire, and to add artwork, such as your company logo, photos of your business or pets, maps to your location and more. You can use white or pastel letter size paper to print this form on your computer printer and then tri-fold it. When editing add your company name, address, telephone, email and web site address on the front panel. There is so much you can do but you must have the experience of customizing Word documents using Microsoft Word or compatible. See customization notice below in red.
See Chapter 11 for original only.


Side A - This forms requires substantial customization, but that also means you can add many pieces of info or graphics that you desire. Plenty of room for maps, photos, logos and other service information. No cuts required. Print 2 sided and then tri-fold. We suggest you use a pastel paper. (Actual size 8.5" by 11")



Side B - This side doesn't require customization, yet you can edit the text to best describe your services. For example, you can change the name of the Preferred Client Program (see From Problems to Profits) to your program's custom name. (Actual size 8.5" by 11")
 
Yes* MS Word Doc
Madson Pet Groomer's Report & Health Alert
(size only is new)
New size! Now 33% larger giving you more room to write notes. Next to the Client and Pet History Filecard this form is immensely popular as it should be with our clients. We distributed more than 400,000 copies in our business over 25 years. It's the most professional "report" card out there, and now you customize it further. Once you customize your form you can print it double-sided on regular letter size paper (white or pastel). After printing make one cut with a paper cutter, and you have 2 forms for every sheet of regular letter size paper. Economical. Please note that we removed all artwork from this form as illustrated in From Problems to Profits book. You must add your company contact information and a logo or similar graphic file. If you don't know how to do that please consult your local printer or desktop publisher.
See Chapter 13 for original only.


Side A - This side requires some customization with your company information and we suggest you place a large logo or other graphic. Once printed dual-sided using Side B below you make one paper cut and thereby you have 2 forms per sheet of paper. (Actual size 8.5" by 11")


Side B - This side requires no customization. (Actual size 8.5" by 11")
 
Yes* MS Word Doc

Madson Time-in Time-Out
Appointment System Pages

We strongly support grooming software for all grooming business. Click here for software suggestions. Some groomers prefer manual appointment books. For this reason we are releasing for the first time the Madson Time-in Time-Out Appointment System pages on CD #2. You can print the pages of your choice and create your own manual appointment book. There is a style for a mobile grooming business, and options for 1 groomer businesses, or larger operations with more than 1 groomer.

Instructions for their use is in the User Guide. You will need to print copies on regular letter size paper, and then 3 hole punch the copies and store them in a 3 ring binder. You can customize all of them with Microsoft Word or compatible program. All pages include spaces for you to handwrite date and day of week. No pages are dated automatically, you must handwrite in dates.

In a nutshell, "Time-in Time-Out" best organizes any operation. There's never a question in small or large businesses which pet is most likely the one that should be groomed next. The prime candidate is the pet with the earliest "Time Out" that has not yet been groomed. This system becomes all the more valuable as you grow a business. It's also a brilliant way in the Expert Level of the system to assign pet owners their required arrival times based on their assigned time out shown on the appointment book.
 

Form Name Customize File Format

DAILY VIEW TEMPLATES
1 Page Per Day

Up to 3 Groomers Daily View
Basic Time-in Time-Out System

An easy form for a shop with 1 to 3 groomers. All 3 groomers have a separate scheduling area. Room for 3 groomers on one letter size piece of paper. Enough room for up to 11 appointments per day. Information recorded per groomer, per appointment includes, time-in, pet owner name, telephone, number of pets, pet name(s) and notes, and finally time-out. Time-out can be written in when the appointment is taken, or at the time the pet owner arrives. You can customize the left column "Time In" to suit your hours of operation.


The left column, Time-In, can be customized to meet your hours of operation before you print copies. Use one sheet per day of week. There are 3 scheduling tables, assigned one per groomer, up to 3 groomers per page. This format is a daily view style, one sheet per day. (Actual size 8.5" by 11")
 

Yes* MS Word Doc
1 to 3 Groomers Daily View
Expert Level Time-in Time-Out System

An easy form for a shop with 1 to 3 groomers. However the version is this from is entirely based on the full concept of time-in and time-out. At a glance you can see (and you can customize) how many openings you have for pets whose time out will be 3 pm, and it also tells you at a glance if a pet is going to be ready at 3 pm it must arrive with its owner by 11 am. Another example, if a pet's time out is noon, and there is a space available, you can take the appointment, and at a glance it says any pet going out by noon must arrive by 8 am. SO EASY. You can customize the pre-written hours for both Time-in and Time-out to suit your operation. More instructions are provided for this advanced timing system in the user guide. Room for up to 28 pet owner names per day per sheet. There is a column for #GR & #BO too for each appointment. Use that column to note how many pets each pet owner is scheduling, and whether they are "complete grooming" or "bath-only."

Receptionists love this system. It's so easy to train them how to take appointments. You can customize both the time-in and time-out settings before you print the appointment books pages. BRILLIANT! This system works best with business with 15 or more appointments daily. Other recorded information includes pet owner name, telephone, complete grooming or bath-only, pet name(s) and notes.


The left column, Time-In, and the right column, Time-Out can be customized to meet your hours of operation before you print copies. Use one sheet per workday. (Actual size 8.5" by 11")

Yes* MS Word Doc

WEEKLY VIEW TEMPLATES
2 Face-to-Face Pages - Up to 6 Days/Week

Mobile Groomer Weekly View
Time-in Time-Out
Tracks Generator Hours, Mileage & Gas Purchases
(2 pages/week, page 1 is Mon-Wed, page 2 is Thu-Sat/Sun)

A special appointment book page for mobile groomers only. You can view a whole week by laying out 2 pages side-by-side, face-up in your ring binder appointment book. Use a 3 ring binder to compile your appointment book pages after 3 hole punching them. For each appointment your scheduled arrival time is the "Time-in" and your departure time is the "Time-out." For each appointment you record pet owner name, telephone, number of pets, pet name(s) and in notes you can record the address as needed, or grooming notes. Employers of mobile groomers may find this format very helpful to when tracking hours worked by mobile employees.

Each workday you can also note your starting and ending mileage, total mileage calculation, starting and ending generator hours, total generator hours calculation and note much you spent daily on gasoline and other vehicle operating expenses.


While you can customize this form you don't have to make any edits.
(Actual size 8.5" by 11")


While you can customize this form you don't have to make any edits.
(Actual size 8.5" by 11")
 

Yes* MS Word Doc
1 Groomer Weekly View
Basic Time-in Time-Out
(2 pages/week, page 1 is Mon-Wed, page 2 is Thu-Sat/Sun)

You can view a whole week by laying out 2 pages side-by-side, face-up in your ring binder appointment book. You copy pages, after editing as desired, and use a 3 hole punch following our instructions, and finally bind the pages in a 3 ring binder. Enough room for up to 11 appointments per day. Information recorded includes, time-in, pet owner name, telephone, number of pets, pet name(s) and notes, and finally time-out. Time-out can be written in when the appointment is taken, or at the time the pet owner arrives. You can customize the preprinted hours in the Time-in column to suit your operation.


The left column, Time-In, can be customized to meet your hours of operation before you print copies. The sheet covers Monday thru Wednesday. (Actual size 8.5" by 11")


The left column, Time-In, can be customized to meet your hours of operation before you print copies. The sheet covers Thursday through Sat/Sun. (Actual size 8.5" by 11")

 

Yes* MS Word Doc
Yes* Requires Microsoft Word or compatible program. Please note that our client support does NOT provide training in how to use your word processing program to customize our forms as provided. Customizing any of our forms requires previous experience with word processing software. The User Guide we supply does provide basic instructions of how to use your word processor program. We guide you with what information to customize and options for graphics only. If you are hesitant about your word processing skills consider using our customizable forms as models and show them to your local printer or desktop publisher and let them make your forms. Just having this form as a starting point will save your professional a great deal of time because they don't know what to write.

Hands
About the "Business Side"

Every pet groomer is an artist. Groomers that are business owners require as much training in business management as they do styling. Most of their business training is word-of-mouth, or watching other operations. That is not nearly enough training. Unstable profitability, groomer wear and tear, even burnout, is can be avoided with proven grooming business knowledge. We all know management problems plague the industry and its members. We offer proven solutions backed by 51 years of field experience. Go "from problems to profits."

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