#1 Business Book for Groomers Since 1989
The Businessperson That Grooms is a Rare Breed
Where it all started! The only book that focuses entirely on the management challenges of operating a profitable, stable business providing superior pet and client services. More than 25,000 copies sold worldwide.
There are pet grooming business owners, and then there are "businesspersons that groom." The latter are growing in numbers but they are still the minority. What separates them is not their education in pet care or styling, but specific education in operating a professional grooming business, home, mobile, salon or shop, or even a department in pet care facility, vet or retail.
Businesspersons that groom...
Writes follow and maintain written business plans including financials.
Grow one-person or staffed businesses using written marketing plans.
Know their client relations program is equally important as their pet services.
Maintain a fully-booked operation of their choice, rarely a "slow day."
Use operational software, or a professional manual records system with reporting.
Maintain compliance with IRS, OSHA and other regulatory agencies.
Understand their obligations and practices as employers (where applicable).
Can read their business' financial statements and do so regularly.
Set measurable goals for their businesses and track success on a regular basis.
Regularly advance their small business education as well as their styling knowledge.
First published in 1989, and then revised and updated in 1997, From Problems to Profits-The Madson Management System for Pet Grooming Businesses continues to be the #1 best-selling book dedicated to the "business of grooming." In 2012 we are still selling copies every day of the year. That alone should give you confidence that owning copy is the right thing to do, but we have more to share. Also, we include a 30 day satisfaction guarantee when you buy direct from us.
Maddie spent 3 years translating her trade secret pet salon management system into an easy-to-use business manual for everyone, from new career seekers and advanced grooming business owners, from mobile to salon owners. There's not a grooming business anywhere that could not find value in its savvy advice and timeless principles of management.
No matter how small or large of a
grooming business you desire, The Madson
Management System in From Problems to
Profits supports you. You choose how far
you want to grow, and then find which
step of the 3 step business plan
included in the manual to follow. It's
easy. Yes, easy. So many pet grooming
owners think that following a management
system means more business stress for
them. No, operating a business without a
system is the #1 cause of stress.
Step 1 is for one-person businesses. Step 2 addresses hiring some staff, but not a large operation. Step 3 is for those who desire a large business. The choice is entirely yours.
Plus if you will grow the business with just one or two employees they will do a great deal of the daily paperwork we suggest as part of their job position. That surprises everyone at our workshops based on From Problems to Profits. As the owner your task is appropriately to analyze the business data each day and feel the sense of knowing and self-respect that comes from running a professional business, and so easily!
Grooming is a labor intensive business. If you choose to grow your business and add staff, you must consider your payroll expenses very carefully. Today most grooming business still use outdated methods to pay their grooming staff, and simply rely on the saying that commission wages are the "only way," and you cannot hire groomers otherwise. Today there is only a shade of truth in that "old school" thinking.
It's your choice though, following The Madson Management System you can pay commission wages if you want but you won't enjoy the miracle of reducing payroll costs without lowering wage levels. A recent survey at PetGroomer.com discovered that 30% of owners are no longer paying by commission and instead using methods like ours detailed in From Problems to Profits.
We never recommend lowering wages to reduce labor costs. Never. Ingenious methods of Madson Team Trimming described in From Problems to Profits reduce labor costs without lowering wages and increase quality, humane standards of pet care and improve team work. True, and proven by our 40 years of field experience.
There are those groomers today that
balk and say "quality not quantity"
and "it cannot be done." Have they
ever seen our system in motion? I
doubt it; they simply couldn't say
that had they done so. Indeed,
Maddie Ogle is renown for her
classic "Humane Bath Procedure" and
we included a copy of it in the book
as a bonus.
Maddie Ogle didn't build one of the largest and most profitable businesses in the world, and one that is still going strong after 40 years, by chance or lowering quality. It's like we said on the Home Page, if only every groomer and business owner had as little as 50 hours of grooming management education, we could change the entire business nature of the grooming industry. No matter how large or small your business the choice is yours and The Madson Management System is your map to a more enjoyable working lifestyle with less stress, more profit and improved staff relations.
From Problems to Profits is 320 letter-size pages. The large pages allow us to incorporate more than 100 illustrations including business forms. That's right, business forms. Most people say just a few of the business forms are worth the price of the book, but you get so much more. There are sample legal agreements, contracts, and bookkeeping forms that help you to keep IRS compliant records, and line-by-line instructions for every one of them! That's not all. You also get rare grooming personnel forms like a sample Employee Handbook and 7 of the grooming industry's first published job descriptions. You will not find such a comprehensive set of tools and information like this anywhere else in the industry, and it's backed by more than 44 years of field experience.
The Madson Management System is
so comprehensive you actually use it
for as long as you own your
business, even decades like us.
Owners that fully-implement the
system are more likely to earn a
high appraisal when they decide to
sell their businesses. That's very
important. As a business owner the
sale of your business often makes
the largest contribution to your
retirement, or career change if you
What you do now with your business affects its selling prices years in the future. Don't be an owner who works for years and then cannot sell their business for what it is worth. The Madson Management System was designed to develop maximum net worth in order to support a more comfortable retirement or career change for the motivated owner. It's never too late. We work with clients who have owned their businesses for 20 years or more. They adapt their operation to our system in preparation for selling their businesses for much more than they ever thought possible, and some tell us they are going to delay the sale because "they have fallen in love again with their businesses using our system."
Read the book through once, and then go to Page 14 and follow the Action Plan for Step One, your easy one page guide to implementing the system. If you will just follow that Action Plan each day, you can be more confident that you are implementing The Madson Management System. Now is that easy? Order your copy today. By ordering here you save $10 off the cover price and get free media mail shipping in the US, special pricing for deliveries outside the U.S. We occasionally offer free copies with qualifying orders of our CD products.