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TIPS for From Problems to Profits |
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The costliest mistake most grooming business
owners make.
At every Becoming the Business Person That Grooms™ Workshop one participant finally comes up with a brilliant realization. "The biggest mistake a one person grooming business owner will ever make is to hire another full-charge groomer as their first employee." Exactly! We have clients grooming 20 to 40 dogs and cats a day with only one full-charge or Master Pet Trimmer. One. Instead they do two things. They strongly market "bath-only" dogs that don't require grooming by a full-charge groomer, and statistically bath-only grooming is more profitable. They delay hiring another full-charge groomer and hire 1 or 2 Assistants working under their full-charge groomer. These businesses deliver the same quality work when all positions are professionally trained and supervised. The owner isn't strained by trying to keep 2 or more full-charge groomers on board. The owner knows that some day the assistants will become a replacement for their full-charge, and what a relief that is. And all along everyone is paid well, but payroll is usually 10% to 25% less than the grooming business that hires only start-to-finish groomers. Madson Team Trimming is common sense genius. There will be a Team Trimming Operations course online and a Grooming Business in a Box CD-ROM for "master level" managers in late 2006. |
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